FAQ

The conversion not starting

Try to delete your browser cache or use abother browser. Ads Blocking plugins can cause errors of service working.

Don't see link to Mp3 file to download

Wait for a while please. Conversion can take up to 1 minute, depends of video duration.

I see error message

There's some reasons can cause errors:

• duration of video is too long
• the video is not available to watch anonymously
• Youtube can return errors by some reasons

I can't save files to my iPad or iPhone.

You need to get the app Documents by Readdle from the App Store, to be able to save files.

Why the quality is 128kbs allways?

It's the limit to the music quality we can propose.